Customer Service Hours:
We're open from: 9:00AM - 5:00PM EST. Monday to Friday.
Closed most holidays.
Live Chat
You can reach us at any time using Live Chat from anywhere on the Eikon website. If you're contacting us outside office hours, you can leave a message on Chat and we'll respond the next business day.
customerservice@eikondevice.com
All emails will be responded to as quickly as possible. (To reach us faster, use chat ↑see above)
We look forward to hearing from you.
Phone
North America: 800.427.8198
International: 613.634.2701
Write to us via Snail Mail
Attention: Customer Service
Eikon Device Inc.
689 Innovation Drive
Kingston, ON
Canada K7K 7E6
Fax (Yeah, we still have one of those!)
613.384.4588